===== Alerts and Incidents =====
Configured equipment in zebrix control reports **metrics**. These data points enable the calculation of an equipment's status, known as its **alert level**. Changes in status can generate notifications, referred to as **incidents**, to signal any detected changes or issues.

==== Alerts ====

Zebrix control offers four configurable alert levels. These levels allow you to quickly assess the state of equipment based on criteria you define. For each collected metric, you can specify its impact on the overall status of the equipment, providing tailored monitoring to meet your specific needs.

{{:en:intro:pasted:20250121-124641.png}}

==== Incidents ====

A change in alert level can trigger the creation of an **incident**, or conversely, the resolution of an existing incident.  
Incidents enable you to:  
  * Forward the information to your incident management system.  
  * Send notifications via email, SMS,  
  * or through discussion platforms like Microsoft Teams, Discord, Slack, or Google Chat.  

With Zebrix Control’s APIs, you can also program corrective actions for your equipment, automating the resolution of identified issues.