To create an application you must be logged in to developer.webex.com with admin rights.

• Go to Create a Service App

• Fill all mandatory fields
• Select the 3 scopes
  • spark-admin:devices_read
  • spark:xapi_statuses
  • spark:xapi_commands
• Click on Add Service App at the bottom of the page

• Generate an authorization request to the application by clicking on Request admin authorization

• Copy Client ID and Client Secret

• Ask a Webex domain administrator to authorize the app from the control hub

Clic on App > Services App Clic on the app created

• Select Autorization

Once the application is autorized, generate a token.

• Connecte to : https://developer.webex.com/my-apps

• Clic on the app created
• In the Org Authorizations section, select the organization,
• Enter the Client Secret initially copied, then click Generate tokens

• Keep the Access Token and Refresh Token

• Go to Configuration > External Services
• Add an external service
• Select Cisco ControlHub type
• Enter Client ID, Client Secret and Refresh token

Setup is complete

There are several methods to retrieve the Webex device ID.

You can retrieve it on List Webex device API

We also provide a Powershell script allowing you to retrieve the list of devices and export them into a CSV.

Invoke-WebRequest -Uri "https://control.zebrix.net/download/webex/Get-Devices.ps1" -OutFile "Get-Devices.ps1"
./Get-Devices.ps1 -UseImplicitFlow -AutoExport

Log on to the Control Hub and go to the device page.

Click on View all statuses Go to Webex section The ID you are looking for is the Webex DeveloperId.

The probe must be able to establish outbound connections (https, 443) to 'https://webexapis.com/v1/'.

To enable the full collection of Room Analytics metrics in Zebrix Control, several settings must be activated on Cisco endpoints. These settings ensure features such as presence detection, people counting, and acoustic analysis, even when the endpoint is not in a call.

Contact Zebrix Control support for more informations