<?xml version="1.0" encoding="UTF-8"?>
<!-- generator="FeedCreator 1.8" -->
<?xml-stylesheet href="http://control.zebrix.net/doc/lib/exe/css.php?s=feed" type="text/css"?>
<rdf:RDF
    xmlns="http://purl.org/rss/1.0/"
    xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
    xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
    xmlns:dc="http://purl.org/dc/elements/1.1/">
    <channel rdf:about="http://control.zebrix.net/doc/feed.php">
        <title>Documentation - en:config:incidents</title>
        <description></description>
        <link>http://control.zebrix.net/doc/</link>
        <image rdf:resource="http://control.zebrix.net/doc/_media/logo.png" />
       <dc:date>2026-06-19T18:37:38+00:00</dc:date>
        <items>
            <rdf:Seq>
                <rdf:li rdf:resource="http://control.zebrix.net/doc/en:config:incidents:discord?rev=1773420673&amp;do=diff"/>
                <rdf:li rdf:resource="http://control.zebrix.net/doc/en:config:incidents:easyvista?rev=1773420673&amp;do=diff"/>
                <rdf:li rdf:resource="http://control.zebrix.net/doc/en:config:incidents:email?rev=1773420673&amp;do=diff"/>
                <rdf:li rdf:resource="http://control.zebrix.net/doc/en:config:incidents:slack?rev=1773420673&amp;do=diff"/>
                <rdf:li rdf:resource="http://control.zebrix.net/doc/en:config:incidents:snow?rev=1773420673&amp;do=diff"/>
                <rdf:li rdf:resource="http://control.zebrix.net/doc/en:config:incidents:teams?rev=1773420673&amp;do=diff"/>
                <rdf:li rdf:resource="http://control.zebrix.net/doc/en:config:incidents:webhook?rev=1773420673&amp;do=diff"/>
            </rdf:Seq>
        </items>
    </channel>
    <image rdf:about="http://control.zebrix.net/doc/_media/logo.png">
        <title>Documentation</title>
        <link>http://control.zebrix.net/doc/</link>
        <url>http://control.zebrix.net/doc/_media/logo.png</url>
    </image>
    <item rdf:about="http://control.zebrix.net/doc/en:config:incidents:discord?rev=1773420673&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-03-13T16:51:13+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>discord</title>
        <link>http://control.zebrix.net/doc/en:config:incidents:discord?rev=1773420673&amp;do=diff</link>
        <description>Discord Sending Channel

In Zebrix Control, you can send incident notifications to a Discord channel.  
To do so, follow these steps:  

	*  Create the integration in your Discord: &lt;https://support.discord.com/hc/en-us/articles/360045093012-Server-Integrations-Page&gt;
	*  Access the configuration  
		*  Go to Configuration → Incidents</description>
    </item>
    <item rdf:about="http://control.zebrix.net/doc/en:config:incidents:easyvista?rev=1773420673&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-03-13T16:51:13+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>easyvista</title>
        <link>http://control.zebrix.net/doc/en:config:incidents:easyvista?rev=1773420673&amp;do=diff</link>
        <description>Open and close your tickets with Easy Vista

From Zebrix Control, you can create and close tickets in your preferred ITSM platform, such as Easy Vista.

Follow the steps below to configure the integration.

Configuration in Easy Vista

	*  Create a service account</description>
    </item>
    <item rdf:about="http://control.zebrix.net/doc/en:config:incidents:email?rev=1773420673&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-03-13T16:51:13+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>email</title>
        <link>http://control.zebrix.net/doc/en:config:incidents:email?rev=1773420673&amp;do=diff</link>
        <description>Email Endpoints

To create a new email sending channel, follow these steps:  

	*  Access the configuration  
		*  Go to Configuration → Incidents → Notification Endpoints.  


	*  Add a new channel  
		*  Click the ➕ Add button.  


	*  Enter the channel information</description>
    </item>
    <item rdf:about="http://control.zebrix.net/doc/en:config:incidents:slack?rev=1773420673&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-03-13T16:51:13+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>slack</title>
        <link>http://control.zebrix.net/doc/en:config:incidents:slack?rev=1773420673&amp;do=diff</link>
        <description>Sending Notifications via Slack

Zebrix Control allows you to send incident notifications directly to a Slack channel. To set up this integration, follow the steps below:

Create a Slack Webhook 

Go to: &lt;https://api.slack.com/messaging/webhooks&gt; to generate a webhook URL.

Access the configuration in Zebrix Control</description>
    </item>
    <item rdf:about="http://control.zebrix.net/doc/en:config:incidents:snow?rev=1773420673&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-03-13T16:51:13+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>snow</title>
        <link>http://control.zebrix.net/doc/en:config:incidents:snow?rev=1773420673&amp;do=diff</link>
        <description>Open and close your tickets with ServiceNow

From Zebrix Control, you can create and close tickets in your favorite ITSM.

To do so, follow the steps below:

In ServiceNow:


1. Create a service account.

2. Assign the following roles to this account:

	*  `rest_api_explorer`</description>
    </item>
    <item rdf:about="http://control.zebrix.net/doc/en:config:incidents:teams?rev=1773420673&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-03-13T16:51:13+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>teams</title>
        <link>http://control.zebrix.net/doc/en:config:incidents:teams?rev=1773420673&amp;do=diff</link>
        <description>Microsoft Teams Sending Channel

In Zebrix Control, you can send incident notifications to a Microsoft Teams channel.  
To do so, follow these steps:  

	*  Create the workflow in your Teams: Teams webhook  
	*  Access the configuration  
		*  Go to Configuration</description>
    </item>
    <item rdf:about="http://control.zebrix.net/doc/en:config:incidents:webhook?rev=1773420673&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-03-13T16:51:13+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>webhook</title>
        <link>http://control.zebrix.net/doc/en:config:incidents:webhook?rev=1773420673&amp;do=diff</link>
        <description>Webhook Sending Channel

A webhook sending channel allows you to make a call to an API of your choice, with authentication via Basic Auth.  

To create a new webhook sending channel, follow these steps:  

	*  Access the configuration  
		*  Go to Configuration</description>
    </item>
</rdf:RDF>
