Probe Configuration

Your Zebrix Control probe comes preconfigured to meet most deployment requirements.

For a quick setup, follow the Probe Activation Guide.

If you prefer to manually configure your probe or access its local interface, follow the instructions below.

Connecting to Your Probe

To access the probe’s local administration interface:

  • Connect a monitor and keyboard to the probe if necessary.
  • Log in using the default credentials:

User: config Password: config

You will then see the following interface:

⚠️ For security reasons, remote access over the network is disabled by default.

System and Probe State

(System, Hardware and Probe State)

This section displays the status of:

  • System services
  • Hardware resources
  • Probe registration state

Probe status meanings

  • not registered: Default state. The probe has not yet sent a registration request.
  • wait for validation: The probe has sent a registration request and is awaiting validation.
  • registered: The registration request has been approved.
  • rejected: The registration request has been denied.
  • deleted: The probe has been removed.

Probe / Reset

This option allows you to reset the probe’s registration status.

Warning: Resetting the probe will remove it from your account.

It will no longer be able to monitor your equipment, and you will need to restart the Probe Activation process.

Network Configuration

This section allows you to view, configure, and test the probe’s network settings.

By default, the probe is configured in DHCP mode. You may switch to a static IP configuration if required.

IP Settings

  • IP View – Displays the current IP configuration and status.
  • IP set DHCP – Enables automatic IP assignment via DHCP.
  • IP set Static – Configures a static IP address (IP, subnet mask, gateway).
  • IP set DNS – Configures DNS servers.

👉 A static IP configuration is recommended when firewall rules require a fixed address.

NTP Settings

  • NTP View – Displays NTP configuration and status.
  • NTP Configure – Defines NTP servers.
  • NTP Timezone – Configures the timezone.

⚠️ Proper time synchronization is essential for:

  • Log consistency
  • Certificate validation
  • Accurate alert and incident timestamps

Connectivity Tests

  • Test Zebrix – Verifies connectivity to Zebrix servers.
  • Test DNS – Tests DNS resolution.
  • Test Ping – Tests network connectivity.
  • Test Trace route – Analyzes the network path to a destination.

These tools help diagnose firewall, DNS, routing, or internet connectivity issues.

Password Change

You can change the probe’s local password here.

⚠️ User/password authentication is only available when using a locally connected keyboard. Remote login over the network is disabled for security reasons.

Reboot and Power Off

These options allow you to:

  • Restart the probe
  • Shut down the probe safely

👉 If the probe fails to register, verify in this order:

1. IP configuration  
2. DNS resolution  
3. Connectivity to Zebrix servers  
4. NTP synchronization

Probe Activation

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