Zebrix Control works with a probe installed directly on your network, with access to all devices to supervise.

This probe is the component that acts as a bridge between your equipment and the Zebrix Control servers.

You can supervise devices directly or through their cloud platforms(e.g., Cisco Control Hub, Poly Lens, etc.).

It can be provided in various forms:

• As a physical appliance.
• As an ISO image to be installed on a machine.
• As a virtual image to be deployed on your virtualization servers.

A probe communicates with your equipments to:

• Collect informations, known as metrics.
• Send them commands.

The communication between the probe and our servers is conducted exclusively via outgoing traffic from your network.

Therefore, there is no need to open incoming ports from our infrastructure.

A probe is the component that establishes the connection between your equipment and the Zebrix Control servers.

• Installing a Probe
• Configuring a Probe
• Activating a Probe

In Zebrix Control, an equipment refers to any device or service accessible from your local network or via a cloud API.

This may include, for example:

• Professional displays
• Video conferencing systems
• Microphones
• Sensors
• Printers
• Cloud services exposing an API

These equipments can be supervised in different ways by the probe:

• HTTP / REST APIs
• TCP protocols
• SNMP
• Gateways
• Cloud connectors

The devices will be managed from the Equipments page. Refer to the page First equipment for more information on its configuration. Communication between the probe and the equipment is handled through drivers. Each equipment is compatible with one or more drivers which, depending on their capabilities, allow either the collection of metrics or the execution of actions on the device.

The dedicated drivers page provides the necessary information for their configuration.

By clicking on the Equipment menu, you will access a list of your devices along with general information. Selecting a row in the table will display detailed information about the selected device in the following format:

The different tabs on this page allow you to manage the behavior of the equipment in Zebrix Control:

• Metrics – Define how and which data is retrieved from the equipment, and also allow you to execute commands.
• Alarms – Monitor the metrics and determine the equipment’s status.
• Incidents – Notify you automatically when an alarm is triggered.
• Presets and Tasks – Apply a default configuration to one or more devices.
• Workflows and Tasks – Apply conditional configurations to a device.
• Information – Contain general data and configuration settings for the equipment.

The Actions button allows you to perform various operations on a device, such as:

• Applying or removing a template
• Putting the device into maintenance mode
• Disabling the device
• Remote Access
• Or deleting it

Maintenance mode is intended for temporarily pausing the device. While in this state, the system will stop collecting data and generating alerts. Devices in maintenance consume a subscription.

Disabling a device marks it for removal, while still preserving its historical data. The device becomes inactive but remains accessible for reference. Disabled devices no longer consume a subscription.

Deleting a device removes it from active lists and automatically disables it. However, you can still restore it later from the deleted devices list.

Finally, permanent deletion, which is only available for already deleted devices, will irreversibly remove the device and all its associated data from our systems.

Editing a device allows you to enter its general information. For more details, see First Device.

If your equipment is not yet supported in Zebrix Control, please contact us to evaluate its integration.