Ping Driver Configuration
The Ping driver is a generic driver used to verify whether an equipment is reachable over IP from the probe.
It returns a boolean metric:
- true → the equipment responds to the ping
- false → the equipment does not respond to the ping
To configure it, fill in the IP/Hostname field with:
- The equipment’s IP address
- Or its hostname
Ping Driver Specific Behavior
Ping is a particular type of indicator.
A Ping failure (KO) is not an absence of data: it is a valid data point, simply with the value false.
In other words:
- ping = true → equipment is reachable
- ping = false → equipment is unreachable
- no data on ping → the probe is no longer reporting the metric
Recommended Alarm Configuration
For the Ping driver, it is recommended to:
- Configure a “Measure” type alarm
- On the metric ping = false
This is the correct approach to detect an unreachable equipment.
“No data” alarms are generally intended for drivers where the absence of reporting is meaningful.
For Ping, a “No data” alarm would indicate something different:
- The probe is no longer reporting the metric
- The probe may be offline
- Or the probe is no longer able to execute ping requests
Summary
- ping = false → equipment-side issue (unreachable device)
- no data on ping → probe-side issue
It is important not to confuse these two situations when configuring alerts.
